What shipping options do you have?Updated 8 days ago
Shipping location/warehouses
We ship orders across the US from our warehouse in California and Canada from our warehouse in Ontario.
- We typically dispatch within 1-2 business days.
- If an item is on backorder/pre-order, we will only ship your order when all items become available. This is part of our efforts to minimise our carbon footprint.
Shipping time
Delivery times may vary depending on your location. We currently offer the following standard shipping services:
- USA shipped via USPS - Ground Advantage (with tracking and delivery confirmation). Estimated delivery time: 3-7 business days.
- Canada shipped via Sendle, Purolator or Canpar as a temporary measure due to the potential Canada Post strike. We'll resume using Canada Post once the strike or negotiations are resolved.
Do you provide Express shipping?
Not at the moment, unfortunately. We're very sorry about this!
If you need our product(s) urgently, we have retailers worldwide. You can locate one near you here.
How long does domestic shipping take?
Our fulfilment centre will take 1-2 business days to process your order. After that, domestic standard shipping will take 3 -7 business days, depending on your location.
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If you have issues with your tracking or have any questions, feel free to contact us here, and we'd be happy to help you!