What shipping options do you have?Updated 4 months ago
Shipping location/warehouses
We ship orders across the US and Canada (from www.orbitkey.com) from our warehouse in California.
* We typically dispatch within 1-2 business days.
* If an item is on backorder/pre-order, we will only ship your order when all items become available. This is part of our efforts to minimise our carbon footprint.
Shipping time
Delivery time may vary depending on your location. We offer the following standard shipping services:
- USA shipped via USPS - Ground Advantage (with tracking and delivery confirmation, with an estimated delivery time of 3-7 days)
- Canada shipped via USPS - First Class International.
- Note for Canada: Duties & Taxes are excluded and may be required to be paid prior to delivery.
Do you provide Express shipping?
Not at the moment, unfortunately. We're very sorry about this!
If you need our product(s) urgently, we have retailers worldwide. You can locate one near you here.
How long does domestic shipping take?
For the US, domestic standard shipping usually takes 3 -7 working days, depending on your location.
For Canada orders, please note that the package will come from California, US first. Then domestic shipping will take over after sorting + customs clearance.
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If you have issues with your tracking or have any questions, feel free to contact us here, and we'd be happy to help you!