Shipping
What shipping options do you have?
We ship across the US and Canada from our local fulfilment centres in California and Ontario. Delivery times may vary depending on your location. We currently offer the following standard shipping services:. Not at the moment, unfortunately. We're ve
Returns and refunds
Orbitkey accepts returns within 30 days of the purchase date. If you change your mind about your purchase, we’re here to help. To be eligible for a return, the item must be:. For pre-ordered or back-ordered items, the 30-day return window begins from
How much does shipping cost?
With warehouses in California (US) and Ontario (Canada), free shipping is available, depending on the specified order value threshold for each region. The USA, excluding Alaska, Hawaii, Puerto Rico, and Armed Forces:. Canada:. For South and Central A
I haven't received my order. How do I check the status?
Once your order has been shipped out, you'll receive an email with your tracking details (including a link) from your local shipping company. From there, you'll be able to track your shipment's whereabouts. If your shipment is in transit (departure t
When are your shipping days?
Our fulfilment centres in California, US, and Ontario, Canada, typically dispatch within 1-2 business days.
Do you ship to a PO BOX address?
Yes, we do. We will need your PO BOX and normal address to process your order.