Order and Payment Method
Can I change my order?
If you need to change your order, please email us immediately, and we will try our best to help you!
What does pre-order / back-order / out of stock mean?
Pre-order. This means the item is not yet in stock but will be arriving soon. If stated on the website, you can place your order in advance to secure it. Your full* order will be dispatched once the item arrives at our fulfilment centre. * In an effo
Do you offer monogramming or customization?
Yes! Monogramming is available on all Key Organizer Pros and Loop Keychains, as well as selected Key Organizers, for US$7.50 / CA$9.90. To check if a product can be personalized, simply visit the product page. If monogramming is available, you'll be
What payment methods are available?
We accept the following payment methods:. What is Shop Pay?. Shop Pay lets eligible customers split their purchase into four interest-free instalments. To check out with Shop Pay:. For more information, please refer to the Shop Pay Terms & Conditions
Where do I input a discount code?
To input a discount code, there will be a box on the second page of the checkout process. Enter the code into the box and click "apply". Please note: